Please read these Terms and Conditions carefully before using our website or purchasing a puppy from Miles Pomeranian Home. By accessing our website or making a purchase, you agree to be bound by the following terms.
1. Who We Are
Miles Pomeranian Home (“we,” “our,” or “us”) is a UK-based breeder of Pomeranian puppies. Our mission is to raise happy, healthy, and well-socialised Pomeranians for loving homes.
Our website is: [Insert Website URL]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
2. Eligibility
You must be at least 18 years old to purchase a puppy from us. By placing an order, you confirm that:
- You are legally capable of entering into binding contracts.
- You intend to provide a safe, responsible, and permanent home for the animal.
3. Puppy Availability and Reservation
All puppies listed on our website are subject to availability. Puppies are reserved on a first-come, first-served basis upon receipt of a refundable deposit, typically £[200].
Once your deposit is received:
- The puppy will be marked as reserved.
- The remaining balance must be paid before or on the collection/delivery date.
We reserve the right to cancel or delay a reservation in the interest of the puppy’s health or wellbeing. If we cancel for any reason on our side, your deposit will be fully refunded.
4. Pricing and Payment
All prices are listed in GBP (£) and include:
- Vaccination up to the date of sale
- Worming and flea treatment
- Health check by a licensed veterinarian
- Puppy pack (where applicable)
Accepted payment methods include:
- Bank transfer
- Secure online payment (if available on our site)
- Paypal
Full payment must be completed before the puppy is released to its new owner.
5. Collection and Delivery
You may collect your puppy in person, or we can arrange safe delivery via a licensed pet courier at the buyer’s expense.
- Delivery dates are scheduled based on the puppy’s age, health status, and distance.
- We will not release a puppy before 8 weeks of age.
We will provide clear instructions, a care guide, and feeding schedule upon handover.
6. Health Guarantee
All our puppies are vet-checked and in good health to the best of our knowledge at the time of sale.
We offer a 30 days health guarantee from the time of collection/delivery. During this period, you should have the puppy examined by your own licensed veterinarian. If a major health issue is discovered (congenital or life-threatening, not caused by buyer neglect), you may:
- Return the puppy for a full refund, or
- Request a replacement (subject to availability)
We do not cover minor, treatable, or temporary conditions such as worms, kennel cough, or minor skin issues.
7. Buyer Responsibilities
The buyer agrees to:
- Provide adequate food, shelter, exercise, and medical care
- Register the puppy with a licensed vet within 72 hours
- Not resell, surrender, or abandon the puppy without first contacting us
- Inform us of any serious concerns regarding the puppy’s wellbeing
We retain the right to reclaim the puppy without compensation if we believe it is being mistreated or placed in unsuitable living conditions.
8. Returns and Refunds
We do not accept returns except in cases of severe health issues as outlined in the Health Guarantee.
If for any reason you cannot keep your puppy:
- Please contact us immediately.
- We may assist in rehoming, but no refund is guaranteed after the initial health guarantee period.
9. Limitation of Liability
Miles Pomeranian Home shall not be liable for:
- Any indirect, incidental, or consequential damages resulting from the use or ownership of a puppy
- Injuries caused by the puppy after purchase
- Costs incurred after the health guarantee period
Your use of our website or services is at your own risk.
10. Website Use and Content
All content on our website, including text, images, and logos, is the property of Miles Pomeranian Home and protected by copyright laws.
You may not:
- Copy, reproduce, or distribute our content without written permission
- Use our website for illegal or fraudulent purposes
11. Privacy
We are committed to protecting your data. Please refer to our full [Privacy Policy] for details on how we collect, store, and use your information in compliance with the UK GDPR.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date.
By continuing to use our website or services, you agree to the current version of these terms.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled in UK courts.